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What is the True Guarantee?

Kendall -

We stand behind every piece we sell. If a True&Co. product fails within 6 months of purchase due to a manufacturing defect, we will replace or refund it for free. 

Reach out to our Customer Experience team at and we will make sure that you are taken care of.

Please Note: This does not cover damage caused by improper care, modifications, alterations, accidents, and use for a purpose other than for which it was designed.

Shopping is as easy as ever, with free shipping on orders over $75 and free and easy returns. Ordered something that isn’t your best fit? We’ll help you exchange it for a new size or return it at no extra cost.  

For more information on returns, please see our Return Policy

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