We stand behind every piece we sell. If a True&Co. product fails within 6 months of purchase due to a manufacturing defect, we will replace or refund it for free.
Reach out to our Customer Experience team at firstname.lastname@example.org and we will make sure that you are taken care of.
Please Note: This does not cover damage caused by improper care, modifications, alterations, accidents, and use for a purpose other than for which it was designed.
Shopping is as easy as ever, with free shipping on orders over $75 and free and easy returns. Ordered something that isn’t your best fit? We’ll help you exchange it for a new size or return it at no extra cost.
For more information on returns, please see our Return Policy